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“Emotional intelligence” refers to a set of competencies that support our ability to manage ourselves and our relationships with other people. People with strong EI are able to understand other people and the dynamics of an organization, and influence events to achieve their goals and the goals of the company. They have strong interpersonal relationship skills, can adapt to rapidly changing environments, and maintain balance during high stress situations.

This 4-part course will begin with an introduction to Emotional Intelligence and the EI Competency Model, followed by a deep dive into each of the 12 competencies.

Your effectiveness as a leader is directly connected to your EI, and through immersive learning and exercises you will expand on your strengths and explore growth opportunities while leveling up your EI capabilities. You will be encouraged to complete inter-session reading, reflection, and skill practice in your work and personal life to enhance your learning.

The Emotional Intelligence (EI) Competency Model

The EI framework consists of twelve competencies, which are grouped into four competency “clusters”.

Meet Your Facilitator

Dot Proux

Dot is an ICF-credentialed, Coactive-certified professional coach and leadership development facilitator, with 30 years public accountant, with a Global Professional in Human Resources (GPHR) certification from the Human Resource Certification Institute, and  a Certified Master Facilitator (CMF) designation through the International Institute for Facilitation (INIFAC). Dot has served as a meta-coach and faculty for the Daniel Goleman Emotional IntelligenceCoaching Certification Program.